Free Return Shipping

Best Price Contacts makes returns easy. No matter what your reason is, U.S. customers can return items up to 365 days from the shipping date—for free!

Here's What You Do:

  1. Contact our Customer Service Team to request your return shipping label.
  2. Next, you'll receive an email with a link to print the shipping label—or we can mail one—just let us know. Labels are marked with a Return Merchandise Authorization (RMA) number; please note that items without an RMA number will not be eligible for return.
  3. Finally, package your item (ideally in its original box), put the label on and mail it back.
  4. Returns are sent to:

      Best Price Contacts
      Attn: Product Returns
      RMA#: (write your RMA number here)
      2250 International Street
      Columbus, OH 43228-3834

  5. Within five days of receiving your return, we'll inspect the shipment and apply a credit to the original payment method, or ship a replacement item to you (ships free!).

Best Price Contacts retains the right to modify or discontinue this promotion at any time. Free return shipping is limited to a maximum of three returns in any one year period. Free returns offer only valid for residents of the contiguous U.S.

Halloween, specialty and made-to-order (RGP and other custom contact lenses) contacts are not eligible for return unless defective. For defective Johnson & Johnson VisionCare, Inc. and Bausch + Lomb contact lenses, please review their separate return policies. Best Price Contacts cannot issue credit for products damaged in transit to Best Price Contacts warehouses. Some credit cards may take up to 10 days for a credit to show on your account. PayPal users may see separate line items for the authorization, actual charge and refund. Please look for the refund line item before contacting us. Best Price Contacts does not charge restocking or service fees. In the event that you are unable to print a return label, please contact us and we will mail you a return label, or address your package, including the RMA number, and mail to the address below. Best Price Contacts will reimburse you for the cost. In order to receive reimbursement for shipping costs, you will need to provide a copy of the receipt.

If you are having any unexplained eye discomfort, watering, vision change or redness, remove your lenses immediately and consult your eye care professional before wearing your lenses again. All information, articles, photos, images, logos, and content Best Price Contacts 1996 - 2017.

We Accept Mastercard, Visa, Amex, and Discover Credit Cards
Customer Service
Ordering Contact Lenses
Reordering
FAQ
Privacy
HIPAA Notice
Help
Shipping Info
Order Tracking
Returns
Corporate Info
About Best Price Contacts
Contact Us
Find Products
Sitemap
Lens Catalog
Accessories
Reading Glasses
RapidSSL Site Seal Truste Privacy Seal Better Business Bureau Online Reliability Seal 30-Day Guarantee